Alerts are available in all licences by email.

Some licences allow you to receive alerts by SMS, Slack, or webhooks (Microsoft Teams, Google Chat, Mattermost...). To subscribe to this option, please contact your sales representative or support:

Contact Quanta’s support

Configuring the means of communication

The notifications are personal. In order for a user to receive emails, SMS or Slack, all they have to do is configure the information on their profile page.

Profil page

To send a notification in a Teams channel, Google Chat, or other messaging software, you will be able to use webhooks in the alerts.

<aside> 💡 If you want to send notifications to a team email, you can create a user using that team email. Please refer to the dedicated page:

Manage your users and access rights

</aside>

Access the Alerts and Reports configuration screen

You can access the configuration screen by clicking on the three small dots above a user path and then on Alerting.

You can also access the configuration screen either by clicking on Configuration then Alerting.

Access alerting

Setting up alerts

Alerting schedule

Users can define the periods during which they do not receive alerts.

Planning example

Also, each alert can be activated/deactivated on time slots to avoid notifying people subscribed to that alert, regardless of their own schedule.

Setting up an alert

Select the way you want to be alerted (SMS/Email/Slack). Here are some examples of messages you may receive: